Every night the same thing

<p>Please mweb, I give up.</p> <p>Every day I have the same issue, my ping is north of 100ms, sometime north of 150ms. I pay for a 10mbps line and I then I get 3-5mbps.</p> <p>Then I call your Call Centre, your agents go through the same routine ... let's try reset your line ... ok, switch off your modem, restart after 1 min ... then test. Then the line is fine again. For an hour or so before going back to the horrible stats mentioned above.</p> <p>I can't keep on calling your Centre for a line rest. At this point the only positive I have for mweb is that your agents are always friendly.</p> <p>I have been holding out for your fibre to come in effect, but we have been in openserves "future fibre" for months now. Yet I am still holding out because I trust Mweb, but with this unstable line all of a sudden and the constant "there is nothing wrong" I don't foresee me holding out for far longer. The next time vumatel and crystalweb show up I am going to be more inclined to listen to what they have to say.</p>