N
Nelisiwe
1 reviews | Active since Jun 2026
01 Jun 2026, 16:21
Even though waiting ...
Even though waiting for agent was long but the service experience was good
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Replies (1)
Mweb's replyOfficial
01 Jun 2026, 16:28Hi Nelisiwe,
Thank you for sharing your feedback. We appreciate your patience and understand that waiting longer than expected to reach an agent can be frustrating. At the same time, it’s great to hear that once you were assisted, the overall service experience was a positive one.
Feedback like this helps us identify opportunities to improve while continuing to deliver the quality support our customers expect. We look forward to providing an even smoother experience in the future.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. We appreciate your patience and understand that waiting longer than expected to reach an agent can be frustrating. At the same time, it’s great to hear that once you were assisted, the overall service experience was a positive one.
Feedback like this helps us identify opportunities to improve while continuing to deliver the quality support our customers expect. We look forward to providing an even smoother experience in the future.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply01 Jun 2026, 16:28
Official
Hi Nelisiwe,
Thank you for sharing your feedback. We appreciate your patience and understand that waiting longer than expected to reach an agent can be frustrating. At the same time, it’s great to hear that once you were assisted, the overall service experience was a positive one.
Feedback like this helps us identify opportunities to improve while continuing to deliver the quality support our customers expect. We look forward to providing an even smoother experience in the future.
Kind regards,
The Mweb Team
Thank you for sharing your feedback. We appreciate your patience and understand that waiting longer than expected to reach an agent can be frustrating. At the same time, it’s great to hear that once you were assisted, the overall service experience was a positive one.
Feedback like this helps us identify opportunities to improve while continuing to deliver the quality support our customers expect. We look forward to providing an even smoother experience in the future.
Kind regards,
The Mweb Team
Best regards,