S
Sonja
1 reviews | Active since Sept 2026
11 Sept 2026, 16:20
Effiecent problem so...
Effiecent problem solving when I called in when my internet was not working
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
11 Sept 2026, 16:26Hello Sonja,
We're delighted to hear that Dali was able to turn your experience around after the challenges you had previously encountered. Having someone take ownership, listen attentively, and work towards a resolution can make all the difference, and we're pleased that this was your experience.We'll be sure to share your kind words with Dali and continue working towards the professionalism, patience, and dedication she demonstrated.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
We're delighted to hear that Dali was able to turn your experience around after the challenges you had previously encountered. Having someone take ownership, listen attentively, and work towards a resolution can make all the difference, and we're pleased that this was your experience.We'll be sure to share your kind words with Dali and continue working towards the professionalism, patience, and dedication she demonstrated.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Best regards,
Mweb's reply11 Sept 2026, 16:26
Official
Hello Sonja,
We're delighted to hear that Dali was able to turn your experience around after the challenges you had previously encountered. Having someone take ownership, listen attentively, and work towards a resolution can make all the difference, and we're pleased that this was your experience.We'll be sure to share your kind words with Dali and continue working towards the professionalism, patience, and dedication she demonstrated.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
We're delighted to hear that Dali was able to turn your experience around after the challenges you had previously encountered. Having someone take ownership, listen attentively, and work towards a resolution can make all the difference, and we're pleased that this was your experience.We'll be sure to share your kind words with Dali and continue working towards the professionalism, patience, and dedication she demonstrated.
A smoother way to stay connected to your service, right from your phone with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Best regards,
Mweb's replyOfficial
11 Sept 2026, 16:28Hello Sonja,
We're pleased to hear that your issue was resolved efficiently when you contacted us regarding your internet connection. Providing prompt and effective support when our customers need assistance is something we strive for, and it's great to know that your experience reflected this.
We'll continue building on this by keeping our support responsive and focused on resolving customer queries as efficiently as possible.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
We're pleased to hear that your issue was resolved efficiently when you contacted us regarding your internet connection. Providing prompt and effective support when our customers need assistance is something we strive for, and it's great to know that your experience reflected this.
We'll continue building on this by keeping our support responsive and focused on resolving customer queries as efficiently as possible.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Best regards,
Mweb's reply11 Sept 2026, 16:28
Official
Hello Sonja,
We're pleased to hear that your issue was resolved efficiently when you contacted us regarding your internet connection. Providing prompt and effective support when our customers need assistance is something we strive for, and it's great to know that your experience reflected this.
We'll continue building on this by keeping our support responsive and focused on resolving customer queries as efficiently as possible.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
We're pleased to hear that your issue was resolved efficiently when you contacted us regarding your internet connection. Providing prompt and effective support when our customers need assistance is something we strive for, and it's great to know that your experience reflected this.
We'll continue building on this by keeping our support responsive and focused on resolving customer queries as efficiently as possible.
Handle your fibre account quickly and easily wherever you are with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Best regards,