****ed off with mwebs service!!!!!

I have now just about had it with mweb, I have been a client for the past 3, almost 4 years and the service I am experiencing now is just the worst. Firstly, they are taking forever to reimburse me my R400 paid to them which was meant to be paid to Vuma reach - I am still waiting on this payment by the way. due to their delay my service was cancelled!! This just made me absolutely mad!!! Call them, only to hear that another sales order needs to be placed - order is placed, after explaining to the agent countless times that I already have an installation and just need connectivity, she still ****en logs a new order. None the less, I pay the order through payfast, payment is cleared and I get a receipt from mweb, later that day, still no wifi - I get even more upset now!!! This morning I hear that they are still waiting on vuma to confirm the installation before they can reconnect, I call vuma in the hopes of speeding up this process, only for vuma to tell me that they should not even be involved - the agent who made the order was wrong and it is mwebs error to fix and that they should simply just reconnect as their system should tell them that there is already an installation at the address. MADENING!!!!!! I NEED MY SERVICE RECONNECTED TODAY!!! YOU GUYS ARE ****ING ME OFF. FIX YOUR DAMN ERRORS AND PUT MY WIFI BACK ON!!!!