****ED OFF!!!!

The service that I’m receiving from Mweb is the worst I have ever received in my life from any service provider! I moved premises on the 1/09/2024 and I started the moving house request the month before. Thinking I’m gonna get to the new premises and have fiber, well to my sorrows that was not the case! It’s the 12/09/24 and I still don’t have fiber. I have been phoning Mweb and spoke to almost 10 different people and no1 can assist me! All that they say is they logging a ticket and someone will get back to me or restart your fiber, unplug ur fiber and turn ur fiber off and on again!!! I have spent over 600rand on airtime phoning that ****en call Centre and buying data so my kids can watch tv! No one in that whole company is helpful! No one at Mweb knows anything about why my fiber is not working all these days! They had a technician come out on the 4/09/24. He was here for about 20 mins then said his going to the shop and never return! Still my fiber was not working! Is this the ****en service my money pays for ? I am so angry and so upset that no words can explain how I’m feeling right now! I work from home! And these past days my modem ran out of data and I am unable to work! That’s money out of my kids mouth!!! Mweb is the ****en worst ever! If my fiber is not sorted out by 13/09/24. I am cancelling and going with another fiber company! This is my number so call me!! ***! And I’m not stopping at Hello Peter! You going to see me in every social media platform that you have an account at!