JR
Justin R

1 reviews | Active since Jul 2011

09 Jul 2018, 11:54

"Due to unforeseen circumstances we cannot take your call right now."

Internet is down and MWEBs technical support says: "Due to unforeseen circumstances we cannot take your call right now."

I'm shocked and upset that I'm paying R900 for this.

After my Router contract expires in Sept - im dropping them faster than a hot potato.

0
Replies (1)
Mweb
Mweb's reply09 Jul 2018, 13:32
Official

Good day ryper

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed.

There is a network outage for your area and surrounds. Your cell phone number has been linked to the outage so that you can receive SMS updates.

Kind regards
MWEB Client Services