MV
Marcus V
1 reviews | Active since Apr 2009
01 Apr 2015, 10:54
Double payment
I have been on hold for 12 minutes just to get dropped to the survey BEFORE I can even say my name! Should I keep trying to call you until I have no funds left???<br> <br> A debit order has been placed on my account without my knowledge or permission! I have paid my account on the 30th March and on the 1st you take the same payment again! I'm leaving for Kenya tomorrow and now with a huge chuck of my spending money less! I want my money paid back to me TODAY!!!
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Mweb's replyOfficial
01 Apr 2015, 12:17Hello Marcus211,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply01 Apr 2015, 12:17
Official
Hello Marcus211,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,