Double billing for line and canceling of service

Mweb and telkom are billing me for an adsl 1 line for 2 years, telkom do not want to refund me and after a phone call with one of Mweb consultants they ask me to send the prove of payments to them, and then they will refund me for the two years. After 2 mails they told me they won't pay it back. An additional service was just added to my account without my permission (Uncapped Web Hosting service) that i never used or ask for.<br> <br> I canceled my service via phone Aug 2015 and then making use of Telkom services, i was billed till Feb 2016 then cancelled it again via an phone call, i was not using any of there services but was still billed for it. The debit order was stop by me because they cant stop it and now they want to list me on the credit bureau for /- R200.<br> <br> I am taking this case to the small claims court maybe the court will understand this but Mweb client service is pathetic and you are not allowed to speak to any body you must send mails, that come back with wrong answers.