Don't want to help the client with a escalating a query.

So there is no ways of trying to help a client that has stuck with mweb for the third move. When I ask for help to try escalate a order then can't help. Which is frustrating because why can't they send the order to the fibre provider. Blames the system because it is automatic. If the system needs to do it surely it should be instant as it has the clients details as the client isn't existing. I'm not asking for miracles but just to help get the process done quicker.

But one thing I can say is if I don't pay they will cut me off immediately and if I pay then and there then it will take a certain amount of hours/ days to be turned back on.

Everything works to how they want it and never try to assist the client because it is too much to ask.....

Sad and pathetic....