Don’t use mweb if you expect customer service!

Reluctantly decide to bite the bullet & upgrade to fibre. A client of over 15 years with them . It’s a small 2 b, roomed Appartments with thick walls. So I discussed with marketing my concerns of optimum siting of the new router ! Octotel were great but under rime pressure to do 6 in a day! Mnet were instructed to put me on an EFT system not auto-billing The issue becomes one of client communication & response. On 14 August I was “Gatvol” and rewurstrd them to disconnect me and return my money . I would go with a 5 G router via Rain. Yesterday 30th they call me to do a technical adjustment. , we called in a private technician who sorted the issue quickly! Mweb your client service stinks. 1 star is generous!