Don't Subscribe to MWEB - horrible experience 2nd time around!

It has been over 2 week since I first placed an order for fibre internet connection at my home address, & since then no one has contacted me to install the product.

I have been left since with no internet connection & every time I call to speak a consultant - no one answers. I have tried numerous times & each time has resulted in a waste of efforts.

Further to that - when I try to enter my contact details for MWEB to call me back, the system does not read my number correctly despite many attempts.

I currently do not know when MWEB or Link Africa will contact me to have my services installed. This is extremely poor service & exactly the reason I departed from MWEB years ago as an ISP, however, I had hoped their service model was since improved but this is clearly not the case.

They are way out of their SLA time frame to install the product!