Don’t move to mweb

I have changed over to Mweb for my fiber. My installation was completed over 100 hours ago. The SLA is 48 hours. Despite over 12 phone calls to their call centre i has been given the run around as to when my fiber will be activated. I have changed to mweb from Telkom with the hope of this being better service. However this is so disappointing. It is as if mweb doesn’t need my money or support. Such shocking service. I have tweeted this to get a response. While a rep made contact for a DM no further contact was made.