Don't go there - Service

Just a bit of background. I recently moved in to a new home and the previous tenant was with Mweb. I thought it best to stay with Mweb as the switch would be easy right, Mweb to Mweb? Wrong, this is where the struggle started. I have been struggling for over a month now to get internet with them and to no resolve. Another reason I canceled was, some of my friends where experiencing debit orders taken from their accounts even though they have already given notice and served the 2 month period. But the best part was when their after market service called. The consultant, not so calm and friendly, explained to me that the debit orders aren't taken of incorrectly and that after your contract period of 12 months expires you need to stop it yourself which I understood. I was actually reconsidering, but then the consultant put down the phone. I which I could upload the experience here. However in closing, spare yourself, they might have affordable pricing but you pay in other ways, like waiting on hold at the client service center.