DP
Dinagran P
1 reviews | Active since Nov 2013
11 May 2026, 17:55
DONT CHOOSE MWEB,REGRET!!!!
Worst service provider to choose,no communication,no assistance,Customer service is absolutely pathetic, quick to debit but to get assistance is almost impossible,oh and dont initiate a debit mandate,they help themselves to your funds
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Replies (1)
Mweb's replyOfficial
12 May 2026, 08:13Hi Dinagran, We can understand your frustration, especially when communication and support have felt difficult while billing continued uninterrupted. That level of experience can leave anyone feeling overlooked, and we’d like the opportunity to investigate this properly with you. Please send us a direct message with your account details and a brief summary of the issue so the team can review everything securely and assist further. Once we’ve received your information, we’ll ensure the matter is escalated to the appropriate team for attention. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply12 May 2026, 08:13
Official
Hi Dinagran, We can understand your frustration, especially when communication and support have felt difficult while billing continued uninterrupted. That level of experience can leave anyone feeling overlooked, and we’d like the opportunity to investigate this properly with you. Please send us a direct message with your account details and a brief summary of the issue so the team can review everything securely and assist further. Once we’ve received your information, we’ll ensure the matter is escalated to the appropriate team for attention. Kind regards,
The Mweb Team
The Mweb Team