Dont bother expecting Mweb to honor their commitments. It wont happen

Hi all. I have just been having the most terrible time with MWEB. It take a really honest post about how **** there service is before the contact you, after they fail at getting back to you when they say they will (At least they are consistently ****)

Now seeing that MWEB does not need my monthly contribution to their company, as this is clear from their lack off or should I say complete absence of customer service.

@Mweb thinks that they don't need to be held responsible for making commitments and not honoring them. Think again.

I called and upgraded to fiber, then I wait 4 weeks, call them and Im told that even tho I have been with them for 4 years and the upgrade will be cheaper per month. I dont qualify for the upgrade but I can pay for the upgrade by paying extra for everything like installation and router. That like going to your favorite restaurant and new customers get free stuff but you who have been supporting them must pay extra for the plates and cutlery and electricity. Its just pathetic