Don't MWeb want to keep customers

After wasting my time on the phone 25 minutes and still listening to music when wanting to find out about cancelling my contracts I sent the following to them<br> <br> Please supply me with the following<br> On my ADSL Service<br> 1ADSL-U4906K-M uncapped data only 4906 <br> MWEB ADSL ***1 MWEB mailbox [Email Removed]<br> <br> What is the termination period for this service.<br> <br> Secondly<br> On my MWEB wireless service<br> *** MWEB Wireless - MTN <br> <br> I believe that this service has 11 1/2 months left. Please confirm<br> <br> Please reduce the soft cap with immediate effect to R50. <br> THIS IS ONLY BECAUSE YOU WILL NOT REDUCE IT TO ZERO WHICH IS WHAT I, AS A CLIENT, ACTUALLY REQUIRE.<br> I have still not received any feed back as to the questions <br> I WILL BE LEAVING MWEB AS SOON AS I CAN JUST WANT TO KNOW WHAT IT WILL COST <br> It's amazing the attitude as I have been a MWEB customer for many years but then again WHO CARES!!!!<br>