DON'T DO BUSINESS WITH MWEB

So in September of 2014 I took out an internet subscription with Mweb. After I had issues with Telkom about the line I asked for my subscription to be canceled. Today I received an sms telling me I need to settle my account payment or I would be reported to the credit bureau. This after I had already asked for my contract to be cancelled. I paid them the amount of R1853.46 just so that I would not be reported and my credit record ruined. I expect to be fully reimbursed for this because I DID NOT USE THEIR SERVICE FOR OVER 4 MONTHS and how can I be expected to pay for something I did not use. I am disappointed in Mweb for this poor service and I will not be recommending them to anyone until this matter is resolved.