DO NOT USE MWEB - THEY ARE ***********

DO NOT USE MWEB - if I could give no start I would You cannot get a hold of anyone and when you do it takes 30 mins on hold. once you get a hold of them they say please hold while we verify your account and they either put down the phone or they transfer you to a brand new agent. I have been waiting over a month for delivery of a router, no one can tell me where it is - this is pathetic