GS
Gert S
1 reviews | Active since Jun 2011
18 May 2015, 08:33
do not use mweb
Its been 7 days now and we are still withou any internet. This means that we are unable to do our work or generate income for 7 days now.... and this happens once a month!!! So I guess it's time to move on to another isp. Do not use Mweb. You will waste your money and have endless problems.
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Mweb's replyOfficial
18 May 2015, 09:53Hello gertsmit,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply18 May 2015, 09:53
Official
Hello gertsmit,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
We are still investigating your open fault and our team will be in touch with you as soon as we have an update.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Best regards,