1 reviews | Active since Oct 2022
DO NOT TRUST MWEB !!!!!!!
DO NOT TRUST THIS COMPANY OR THE FABRICATED **** “POSITIVE” REVIEWS !!! DO YOUR HOMEWORK CORRECTLY BEFORE DEALING WITH THIS COMPANY.. THIS IS NOT THE OLD MWEB WE KNEW THAT WAS MANAGED WITH INTEGRITY!!! NEW OWNERS HAVE NO IDEA WHAT CUSTOMER SERVICE IS .. IF YOU GET ANY FORM OF CONTACT WITH THESE PEOPLE YOU WILL WASTE AIRTIME AND TIME IF YIU EVER WANT TO CANCEL OR NEED HELP, NON EXISTENT QUEUES TO FRUSTRATE AND TRY CAUSE CLIENTS TO GIVE UP TRYING TO GET AWAY.
IF YOU ARE EXPERIENCING THE ABOVE THE SOLUTION IS SIMPLE.. NOTIFY THEM VIA COMPLAINTS EMAIL .. DON’T EXPECT A REPLY .. THEN SIMPLY BLOCK THE DEBIT ORDER VIA YOUR BANK .. DON’T BREAK YOUR HEAD, IF THEY DON’T HELP YOU BLOCK THEM VIA YOUR BANK !!!
AND PLEASE SHARE YIUR EXPERIENCE VIA HELLOPETER FACEBOOK ETC ETC …
We understand how upsetting and frustrating this experience has been for you, especially when you’ve been trying to get assistance and feel unheard. Your concerns around support, communication, and cancellations are taken seriously, and this is not the experience we want for our customers.
We’d really like the opportunity to look into this for you and assist in getting things resolved. Please send us a direct message on Hello Peter with a brief description of your issue along with your account details, and the team will investigate and provide feedback.
Your feedback is important and helps highlight where improvements are needed to ensure a better experience for all customers.
Kind regards,
Mweb Team
We understand how upsetting and frustrating this experience has been for you, especially when you’ve been trying to get assistance and feel unheard. Your concerns around support, communication, and cancellations are taken seriously, and this is not the experience we want for our customers.
We’d really like the opportunity to look into this for you and assist in getting things resolved. Please send us a direct message on Hello Peter with a brief description of your issue along with your account details, and the team will investigate and provide feedback.
Your feedback is important and helps highlight where improvements are needed to ensure a better experience for all customers.
Kind regards,
Mweb Team