RP
Ryan P

1 reviews | Active since Mar 2009

09 Jun 2015, 10:41

DO NOT SUBSCRIBE TO MWEB - THEY FALSELY ADVERTISE

I DO NOT AGREE TO THIS CONTRACT.<br> <br> I WAS PURCHASING YOUR ADVERTISED PRODUCT OFFERING...<br> <br> [URL Removed]<br> <br> MONTH TO MONTH<br> <br> I HAVE NOT SIGNED A SINGLE THING... I Do NOT agree to the 12 month contract!<br> <br> Enclosed you will find important details about the service you have subscribed to.<br> <br> The package which you have signed up for is a 12 Month ADSL UNCAPPED - Up to 4MBPS - DATA ONLY <br> <br> This package will be billed at the monthly fee of R239.00 including Vat.<br> Your new product will come into effect on 20/May/2015.<br> o The service that you have subscribed to is subject to General Terms and Conditions and DSL and Dial Up terms (collectively \the terms") which may be found (here). Your continued use of the service indicates your acceptance without modification of the terms.<br> o Please note that your ADSL product does not allow for concurrent sessions.<br> <br> If you do not agree to any of the terms"

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Replies (1)
Mweb
Mweb's reply09 Jun 2015, 12:44
Official
Hello ServGuru,

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services