DO NOT SUBSCRIBE TO MWEB

I CANCELLED MY CONTRACT WITH MWEB IN MAY, THEY HAVE CARRIED ON DEBITING ME SINCE THEN. I HAVE TRIED TO GET THEM TO REFUND ME , BUT THEY REFUSE CLAIMIMG THEY SENT ME SOME KIND OF SMS ON 14 MAY, I KEEP ALL MY SMS'S AND HAVE NO RECORD, I HAVE ASKED THEM TO PROVE THAT THEY SENT ME AN SMS BUT THEY IGNORE ME AND CONTINUE TO DEBIT MY ACCOUNT AND REFUSE TO REFUND ME, EVEN THOUGH THEY ADMIT THAT THE SERVICE HAS BEEN CANCELLED, YOU CANNOT CALL THE CALL CENTRE BECAUSE THEY KEEP YOU ON HOLD FOR HOURS , ONLY CONTACT IS VIA E MAIL, WHICH THEY IGNORE OR RESPOND AGRESSIVELY, I HAVE NO CHOICE NOW BUT TO ESCALATE TO RELEVANT CONSUMER PROTECTION AGENCIES, WARNING, DO NOT SUBSCRIBE TO MWEB