DO NOT SIGN UP WITH MWEB - THEY ARE INCOMPETANT

My emails have been disappearing from my IN BOX and when trying to revive them from MWEB's server it shows that there are no emails on their server at all. Upon reporting this to their technical support team I am told to have my computer checked for a virus which I duly did by a technician at a qualified computer specialist company. Called Mweb back and they asked for time for their email specialists' dept. to investigate and arranged to call me 2 days later at between 16;00 and 16;30. Needless to say they did not call. Today I called to cancel my contract with them but they insist on two calendar month's notice not 31 days notice and expect me to keep paying for another 54 days for a service that they cannot provide. In addition they do not answer their phones promptly and keep you holding on a connected calls for 5 to 10 minutes or more. Managers or supervisors are NEVER available and never call back. They will not release their connection to Vumatels cable network until they have effected the cancellation. This means I must pay them over R1600 for a service I cannot receive. *******.