DO NOT SIGN UP WITH MWEB IF YOU WANT YOUR SANITY

Quick as a flash to sign up, slow to cancel. I cancelled my service on the 22 January and explained that I would pay for February but that I didn't need the service and wanted it cancelled immediately. I also cancelled with Telkom, but I found out 6 weeks later (go the Telkom snail) that they couldn't cancel the line because MWeb hadn't released it. Then started weeks of toing and froing. No cancellation telephone number is presented on the website (!!), so you have to phone sales or technical and explain your sorry tale, then they put you through to wait for 15 minutes for someone random to answer in cancellations. My main problem I've discovered, is that sales talked me into cancelling the Telkom line and getting an Mweb line (DO NOT DO THIS - YOU LOSE CONTROL AND MWEB IS LIKE A BARNACLE ON A ROCK). Mweb did not do what I asked them to do, which was cancel the service (not the payment) immediately. Therefore I must pay a big Telkom bill. Of course the signing up process is immediate. Disgusting cynical service by a big corporate who doesn't care.