DO NOT SIGN UP!!!

Teach your agents that we pay money for your none existent services and that when they speak to clients they should learn to NOT speak to us like they're doing US a favor. Your *** service should actually be for free, but unfortunately I have paid for it. Now when I ask for a cancelation and a refund I'm being told that Mweb Business doesn't take money from me and I should contact PayFast . That makes no sense to me because I receive my statements from mweb why should I chase another company for my refund. Do you not have a accounting administration department for to handle that? Then to make matters worse, I get transferred to your technical department. Only for that lady to ask me which lights are on on the modem like she's gonna offer some kind of assistance, after telling her what lights are she then says I must call Vuma to come and fix the issue...so you don't take money from me. You also can't fix the technical issues I have or atleast have the decency to deploy Vuma to come sort the issue out. I'm expected to use my airtime and my data to fix *** services. Why do I get statements from you if you don't you are not the one who handles my account - MAKE IT MAKE SENSE!!!. I won't ever recommend you to anyone and I won't let this go until I have my money back!!! Your service is truly appalling. The fact that I had to wait 8 days, just to be told that I need to call other parties to fix this issue is appalling. I hope the cancelation process won't be as exhausting as trying to get any assistance from you!