DO NOT GET MWEB FOR YOUR BUSINESS

Really bad customer service.

I run my operations at home and highly dependent on good internet. I have a 200mb line.

Since January I reported to Mweb about speeds not running at proper levels, consistent drops in connection only six months later has the issue finally been resolved. And please note all the issues were with Mweb nothing was related to my router or installation because no technician was sent out everything was investigate on their side internally.

Speeds issues eventually stopped, but my constant disconnection kept occurring still. I as the consumer had to request that they validate my credentials on their side to find there was an authorization issue on my account details on their side. So I had to tell them how to conduct the investigation into the issue.

Anyways I asked them please to give me a discount, I had to spend so much money on mobile data to cover the loss of service delivery on their side to me. And I was told they dont give discounts to speed related issues.

My advise don't use Mweb, they dont care about urgency, they are slow is fault issues and struggle debug, investigate, communicate and resolve issues. Not worth your time.