1 reviews | Active since Jan 2018
Signed-up for Fibre on 7 November. Openserve completed their install on 2 December. Next step is to contact MWEB to get the router and activate but its literally impossible to speak to someone. You either get prompted to enter you contact details so the can call you back which never happens or you wait in a call queue forever just for the agents to pick up the phone and put you on mute indefinitely.
Absolutely pathetic. The worst customer experience I've ever received. I literally want to give them my business by they are to pathetic to accept it.
For anyone concerning using mweb I would HIGHLY advise against it
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