DO NOT EVER GO NEAR MWEB for your own sanity.

DO NOT EVER USE MWEB. Service 0 out of 100. Customer service 0 out of 100. All round disgusting. 27.01.2022 order for fibre. Still waiting 23.02.2022 for activation. False advertising on how long it takes. DO NOT believe a word. No Managers available, Director, CEO non existent. Cannot lodge a complaint with anyone but the useless sales staff. Once they get your order you will never hear from the again. They do however make you pay a deposit but with no intention of providing a service to you. Stay away go anywhere but to Mweb for your own sanity. I am so disgusted that with all the providers out there they are so arrogant. When you say you want to cancel they tell you that all other providers are the same. Sure that other providers would love to hear that. This remote working situation doesn't work. And as for management well they never call you back and no one knows there contact numbers. Amazing. Why have management let's all just do our own thing and who cares about customers. Wish my business had so many clients that I didn't care. I have been in training for customer service for 27 years and I think that they need more than training. They need a complete face lift with brand new staff that are trainable and that care. DO NOT GO THERE. I don't know you but I care enough to let you know that you are making a huge mistake.