DO NOT CHOOSE MWEB FOR FIBRE!!!

It's been sell over a month since I've selected this service provider for my fibre. Installation was late and then there was issues with connectivity coming from the box outside. I was advised that this will take 3 working days to be sorted by your technical team, well it's been a week now and my fibre is still not active (I've received my login informatiom by calling in) but then wifi is not even picking up on any of the devices. I've waisted R200 worth of airtime trying to get of you people but all one does is hold on the line. No one gets back to you in Facebook, nor does anyone get in contact with you regarding the tickets you logged. This is completely unacceptable!! If I knew this would take so damn long I would NEVER have chosen you as my ISP!!! Your customer service is pathetic!!