Do not choose Mweb

I have been trying to get a hold of mweb for months now, I've sent queries via their website. I've called and waited for 50 minutes on the call and had to drop the call because I was not getting assistance. I've tried calling before and the contact centre line just rings and rings. I pay for a 100 mb line and we've done multiple internet speed tests and the line consistently is below 40 mb. I can't cancel the subscription at this point because no one picks up calls or even responds to queries. My premium has increased this year and it's so unfair because I'm Not even getting what I've been paying for. I really hope management sees this post so that it changes their products and customer service. Who ever sees this and thinks about using this service provider, please think twice, it's not worth it. I will be sharing this experience with everyone I know because I don't want anyone to support a company that does not care for their clients or services they are offering.