Do not believe everything your hear...

Hi...<br> My name is Michael.<br> After one of you sale persons (Pingd) persuaded me to leave Telkom and sign up for an UNCAPPED MWeb package (2MB), I was more than happy to oblige. He said that its UNCAPPED, so my kids could surf the web, watch videos on their IPads...etc...etc. No problem with bandwidth. Pingd represents Mweb, so there is no difference.<br> <br> That was on the 18th of Sept 2015. Today, the 7th of Oct 2015, I experienced terrible speeds, so I did a speed test on MWeb's site and it was about 0.44Mpbs. I contacted MWeb's technical department, and they told me that the account is throttled.<br> <br> What? Why? I seems like I have reached my 70Gig limit. What? How can this be? The guy that sold me this package told me its UNCAPPED. Well, its not uncapped, and this is why I am so angry at your company(s).<br> <br> Your sales person forgot to divulge that information, or he did not know about it. Whats happening out there?<br> <br> What I was told by the technical staff is either to upgrade with another extra R100.69 or not to use the ADSL for 10 to 15 days. You already got my money for the the rest of October as you pre-charge 30 days ahead.<br> <br> If I only knew....<br> Not happy at all....<br> Michael.