Dissatisfied and wont recommend to anyone

Hi Anele,  We can understand why this experience has left you dissatisfied. Having your service cancelled unexpectedly, followed by missed callback commitments and difficulty getting through to the right team, would be frustrating. We can see that you've already been in contact with our billing team regarding this matter. They are currently best placed to review the cancellation, clarify what happened, and address any concerns you may have about your account. Your feedback regarding the lack of communication and the promised callback has also been noted, as we recognise the importance of keeping customers informed throughout the process. Kind regards,
The Mweb Team