Dissapointed and Frustrated with MWEB

I contacted their call center the 31/12/2024 to ask that they reconnect the property I am moving into. Since that day I have spoken to 3-4 different people every day since. I am starting to wonder if they even go for training as everyone has a different story. I was told that once payment is made it take about an hour for the line to be active. I made the payment just after 12pm on Friday 03/01/2025 and today is the 07/01/2025 and still my wifi is off. the agents take 20 minutes just to check the account just to say okay so it will take 48 hours from now, everytime I call. Or they say they going to check, let you hold for +/- 20 minutes and then end the call. My installment for the month is R529pm but I have already had to spend R615 on data for my household and had to buy over R200 airtime and all I hear is just I am sorry to hear that. Their service is terrible, There isn't even another way to describe it.