Dissapointed

<p>My mother and I have contacted MWEB multiple times where everytime they would inform that they would phone back. Unfortanately they never kept to that promise. The mweb staff make it impossible just to help me with the set up of a wifi router... That is all I ask, I am already paying for the internet and it has not been set up. MWEB is really making it easier for me to want to cancel and never use their service again. I work in a call centre myself and I always keep to my times to call back and believe strongly that customer comes first. I cannot believe that all the people we have spoken to, not one of them have actually put in a bit of effort to help or guided me in the right direction...</p> <p>I would appreciate it if someone could get back to me ASAP or I will cancel and never use mweb again... Call me and just help me set up a router, that is all I want form you</p> <p> </p>