“Dispute Regarding Early Charges on Mweb Account”

I signed up with Mweb in August; however, my account was only meant to be active from 1 October, as I was still contracted with my previous provider. Despite confirming with a consultant in August that my first debit order would be processed at the end of September, my account was instead triple-charged.

I have spent hours on calls attempting to resolve this issue, but without success. I have not even begun using the service, and this is the disappointing experience I have encountered.