Dishonesty and unfair treatment

would like to report a bad services i received from MWEB. I app**** for MWEB 25GB LTE-A on 10 January 2018 and ive been sent from pillar to post.

I was advised by Zahrah Almas on 11 Jan 2018 that the deal is no longer available but my colleagues that app**** after me have been receiving positive feedback. They were asked to confirm their addresses and emails that their routers will be delivered within 7 working days and

i re-app**** again on 12 January 2018 and i received an email from Babalwa Mrwebi, I qoute " Good day

Thank you for your LTE-A application.

Please advise if you will be using the LTE-A at the address that is on the application form which is 251 Oak Avenue or will you be using it at your home address?

We need to do a coverage check at the address where the router will be used." i rep**** the same day that i'll be using it at 251 Oak Avenue, Randburg. i havent received any feedback from Babalwa ever since

Then i received an email from Karin Bestha on 26 Jan 2018 advising that the 25gb+25gb Bonus data has come to and end. i asked when did it come to an end and i received an email from Babalwa Mrwebi , i qoute 'Good day

Thank you for your reply.

The deal came to an end on the 25 January 2018.

Please note that we wouldn't have been able to process the order with the missing information which we had to find out from you". Which is not true coz i responded on the same day when she asked for my address.

I was treated unfairly by Mweb and its unacceptable. If this deal was out of stock why did my colleagues receive their routers coz they app**** after me. i can even give you their names if you want. U dont treat customers fairly