DISHONESTY and BAD SERVICE

At the end of 2023, we converted our ADSL to fibre via Mweb. There are multiple problems. Initially we are not receiving the correct speed. Secondly the monthly fee went up significantly. The monthly fee was confirmed at R500. Then was increased to R800. The explanation was the lower rate was an "opening special". But when the R500 was quoted, the Mweb employee said on the call that the R500 was for the duration of the contract.