Dishonest service and conning customers into products they don't know about!

I was sent a link to try NordVPN for free and if i liked it, then a R180pm fee would commence after the trial. I signed up not really knowing what it was and whether i needed it. Once signed up, i saw very quickly it is something i would never need, so i cancelled mid December. MWEB however did not process the cancellation and have now started billing me. I called in and queried this to find out they never got the cancellation request AND that it is a 1 year contract at R180pm. I have already paid 2 months! So i asked to please cancel this as i didn't want it, the MWEB person i spoke to had such a bad attitude and told me there is a cancellation fee of R2800!!! So i have 10 months left of contract at R180pm totalling R1800, yet to cancel the contract i have to pay R2800? This is such a con and dishonest way to catch out people and then turn around and say you never got the cancellation. Absolutely dishonest and disgusting service from MWEB, i will be cancelling my Fiber and all services with MWEB and moving to another service provider that's more honest with their customers. If i could give zero stars i would!