BM
Bryan M
1 reviews | Active since Feb 2015
02 Apr 2015, 11:05
Dishonest practises and rip-off charges
I have been with the same service provider for almost 20 years. We are planning a retirement holiday and exceeded our cap without realising it. No warning that we are approaching our cap or that we have exceeded it. We are then charged almost treble our monthly fee for going just 1 gig over our cap.
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Mweb's replyOfficial
02 Apr 2015, 16:56Hello Bryanz,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply02 Apr 2015, 16:56
Official
Hello Bryanz,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services