DISHONEST PRACTICE

I am most disgusted in the service and level of ethics of MWEB. I am charged a ridiculous sum for 100 gigs R1059 per month When i called the call centre to cancel my contact because with Lockdown i sought a service that offered a better deal at a lower cost. the consultant said they have a special of R700 and in turn they would give me an aditional 20 gigs day time and 20 gigs night time (after 12 pm which i dont use anyway) and should I wish to change rather than cancel my service it would take hours to implement and i would be charged a prorata amount and reimbursed for days on my payment made in advance. This proved to be a total lie. A month later MWEB has messed up my good standing with my bank and still continue to send me a bill for the initial amount. They are dishonest in the way they work with their clients and just chase money. They certainly do not comply with the ethics set out by Icasa, the competition commission nor do they respect the letter of the law in terms of the Consumer act at all, and so one can only but say they are not legally responsible corporate citizens. They There actions are no different to the *******ion we experiencing in South Africa in fact. They have certainly branded themselves as ****s wishing to ***** their share from clients in my mind actually. have messed up my credit scores, my relationship with my bank and if you try to get hold of them, your calls are ended before its begun. They simply are not contactable.