Disgusting service re email update from Mweb

I have been trying for 7 days to get my email working. I have been on the phone for over 7 hours over the last 4 days I hold on for 1hour47 minutes then get cut off. Then I hold on for 1 hour32 minutes, speak to an agent who puts me on hold and then i get cut off numerous times. An absolute disgrace and total disregard for loyal customers. Account is paid in full and yet no service. How would you cope without email for a week? I am also a fibre subscriber.