DISGUSTING SERVICE FROM MWEB.THE AUTHORITIES SHOULD FINE THEM FOR POOR SERVICE AND A DISGUSTING CUDTOMER FACING SET UP.COMPANIES LIKE THIS WITH THEIR ARROGANCE DESERVE TO GO BANKRUPT.

I have had problem with my account in the last few days.The account has been for 15 years in a particular way and never a problem.This month my payment was rejected.I contacted Standard Bank they don’t have the answer. I have then attempted to ccontact MWEB THROUGH THE CALL CENTRE AND ONLINE WITHOUT ANY SATISFACTION.THE ACCOUNT HAS BEEN PAID AND PROOF PROVIDED.THE OPERATORS CUT ONE OFF Or transfer YOU AND THE CALLS GO DEAD.IWOULD LIKE TO TAKE THEM TO THE OMBUDSMAN AND LET THE PUBLIC KNOW WHAT A DISGUSTING ORGANISATION THEY ARE.