LC
Lance C
1 reviews | Active since Sept 2026
02 Sept 2026, 16:13
Disgusting service from Mweb
I have been trying for 5 days to cancel my subscription as I have sold my house. No feedback, nothing! Hopeless service. Who must I speak with. App is useless, I hung on for 2 hrs 45 mins on the phone. Beggars belief!
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Mweb's replyOfficial
02 Sept 2026, 16:20Hi Lance,
We understand how frustrating it must be to have been trying to cancel your subscription for five days, especially after waiting for 2 hours and 45 minutes on the phone without getting the assistance you needed. We appreciate that, after making repeated attempts through different channels, you simply want the cancellation dealt with.We’ve logged your cancellation request with our Cancellations Team for assistance. The team will review the request and assist with the cancellation and the next steps.Kind regards,
The Mweb Team
We understand how frustrating it must be to have been trying to cancel your subscription for five days, especially after waiting for 2 hours and 45 minutes on the phone without getting the assistance you needed. We appreciate that, after making repeated attempts through different channels, you simply want the cancellation dealt with.We’ve logged your cancellation request with our Cancellations Team for assistance. The team will review the request and assist with the cancellation and the next steps.Kind regards,
The Mweb Team
Mweb's reply02 Sept 2026, 16:20
Official
Hi Lance,
We understand how frustrating it must be to have been trying to cancel your subscription for five days, especially after waiting for 2 hours and 45 minutes on the phone without getting the assistance you needed. We appreciate that, after making repeated attempts through different channels, you simply want the cancellation dealt with.We’ve logged your cancellation request with our Cancellations Team for assistance. The team will review the request and assist with the cancellation and the next steps.Kind regards,
The Mweb Team
We understand how frustrating it must be to have been trying to cancel your subscription for five days, especially after waiting for 2 hours and 45 minutes on the phone without getting the assistance you needed. We appreciate that, after making repeated attempts through different channels, you simply want the cancellation dealt with.We’ve logged your cancellation request with our Cancellations Team for assistance. The team will review the request and assist with the cancellation and the next steps.Kind regards,
The Mweb Team