Disgusting service and stupid payment process.

From the 1st October 2024, I've been trying to pay for my Fibre. I downloaded the app, went on the website, called the contact center where the phone rings forever and some agents drop the phone acting like they can't hear me and lastly being transferred from one division to another.

Finally when I get an agent they send me a link, which turns to be useless because it's asking for mimecast details.

Honestly this is disgusting service! I ran out of airtime daily calling them for help.