Disgusting service

Yet another month and I have been charged again. Same issue upgraded the account Oct 22 and still line has not been upgraded and we are still being charged the higher rate. And still the same excuse. Mweb blames vumatel and visa Versa absolutely ridiculous ! We have given a week. If it’s not fixed by then (after dozens of calls and a month and a half of waiting hoping and begging it’s more than enough time) we will be cancelling our contract and telling every person we know to proceed with caution when going through either vumatel or mweb