Disgusting Service

I wouldn't even give them a 1 star rating - the only time you will get a quick response on phone is if you are a new customer otherwise you will hold on for at least half an hour before anyone answers your call. Upgraded my 20 meg fibre line to a 100 meg line and a week later still no response to say line is activated and after holding on for over half an hour I eventually gave up and there is no email address you can contact. What kind of business is this. If only I had known earlier would have gone with another provider.