RH
Richard H

1 reviews | Active since Feb 2014

01 Feb 2017, 18:51

disgusting service

<p>on the 17th of september 2016 i applyed for number porting by the 5th of december nothing had happened, so i cancelled the porting, i receved a call on the 30th of januray 2017 to say the porting has been done please set up mwebtalk, send emails no response phone the ceo at head office no responce, time for mweb to close shop i am disguted at the **** service from the man /woman at the top the the person at the bottom</p>

0
Replies (1)
Mweb
Mweb's reply02 Feb 2017, 13:54
Official

Hi Rich303

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed.

Your case will be escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,