Disgusting customer service from Mweb

I am so frustrated with the service Mweb is providing. I have spent close the a R1000 and hours from my time being placed on hold and being sent from pillar to post by their disgusting customer service. I eventually requested cancelation and spoke to Abdul who attitude was disgusting and rude. I am paying for a service that I find is poor and would never recommend any person to sign up with Mweb. The simplest of requests takes hours and money from a customer let alone the premiums. My query is still not resolved as in on hold for 3 hours still going. Their online service is just as useless same applies with their customers service. Unbelievable that this is a institution run by sane human beings. That's how I am disgusted by Mweb and your pathetic service.