1 reviews | Active since Mar 2024
Disgusting Customer Service
4th March 2024
Good day
I’ve been struggling to get hold of an agent for the following;
I booked a package for me . I want to know will they install my fibre where I am staying in the granny flat at the back of the house.
Please advise. Reason being if that’s not the case then I will have to cancel my order.I’m having fibre installed because I don’t like the wireless method and fibre is more stable
Please get back to me soonest..
8th March 2024
I FIND YOUR SERVICE UTMOST DISGUSTING. I SIGNED UP WITH YOU AGAINST MY BETTER JUDGEMENT.
I HAVE MAILED YOU ON THE 4th of March. See trailing mail. NO ****ING REPLY .
BECAUSE YOU DID NOT REPLY YHE TECHS CAME AND COULD NOT DO THEIR WORK.
TODAY IS THE 8th of March AND I HAVE NOT GOT A REBOOKING DATE OR ANY FORM OF COMMUNICATION FROM YOU IR OPEN SERVE.I AM SO ****ING SORRY THAT I SIGNED UP WITH YOU AND I CAN SEE I WILL GLADLY CANCEL BEFORE WE EVEN STARTED DOING BUSINESS. YOUR COMPANY IS AN UTTER DISGRACE. YOU HISE BEHIND YOUR ELECTRONIC ANSWERING SERVICE WHICH IS NO ****ING GOOD. WASTING MY TIME MY AIRTIME AND MY ****ING STRESS LEVEL.
SO SO SAD .ITS APPALLING.SHAME ON YOU ****ERS
DONOVAN ****ING STOFFBERG
Well done once again. You just getting better and better with your service.
See below ;
2024-03-06 13:16:38 CBS-*** 67 New access Validated Your order is currently with our technical staff for their attention and will be attended to shortly or on the appointment date agreed upon by yourself or somebody acting in your interest
Well done once again. You just getting better and better with your service.
See below ;
2024-03-06 13:16:38 CBS-*** 67 New access Validated Your order is currently with our technical staff for their attention and will be attended to shortly or on the appointment date agreed upon by yourself or somebody acting in your interest