1 reviews | Active since Apr 2011
In September 2014 I cancelled my 3G account in their Cresta store, then a few months later I get a call from MWEB to say I owe them. I explained that it was cancelled in September. She agreed to cancel the account the outstanding amount. The next thing I get a notification that I have an outstanding amount, in February I went to the very same useless store to resolve this matter. They called their collections department who arrogantly told them to call ITC as I've been handed over. ITC advised that I must make that payment and then it will resolve the matter. This morning 7 calls later I get to speak to Samantha who asks me did I notify them after I made payment in February 2016. Why would I go through so much trouble of going to their MWEB store paying and then still run around for them? She informs me that ITC has listed me and I can only get a settlement letter. Like really MWEB? After so many years of paying you guys and this is how you treat me... You list me for R273?? Apparently it's a known fact... Your cancellation department is *********** and people struggle just like I have. I will never do business with you or even recommend you to anyone ever!!<br>
Best regards,
Best regards,
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